Administrative Assistant and Customer Service - NFH

ü  Take phone orders/web orders/email orders

ü  Enter sales orders in SAP

ü  Processing client invoices

ü  Process customers’ returns, damages, and pricing errors

ü  Handle company invoicing (vendors)

ü  Handle client accounts, and customer complaints, issues or questions

ü  Handle simple accounting transactions

ü  Assist in tasks related to marketing and promotion

ü  Help organize and distribute marketing materials

ü  Report to the General Director and handle calendar, reminders, and ongoing tasks

ü  Provide monthly sales reports

ü  Assist in organizing events, trade shows and trips

ü  Translate different documents

ü  Assist in various office tasks

ü  Excellent oral and written communication skills in English and French (90 % of the calls are in English)

ü  Minimum of one (1) year of experience in customer service

ü  Computer proficiency with MS Office

ü  Excellent interpersonal and communication skills

ü  Team-player and demonstrate professionalism

ü  Very strong organization skills and detail oriented

ü  Experience with SAP (an asset)

ü  Experience with natural health products (an asset)

ü  Naturopathic practitioner (an asset)

ü DEC or DEP in secretarial or Administration

ü Administrative experience: 1 years 

Monday to Friday, 8:00 a.m. to 4:00 p.m.
40 hours / week
Full-time permanent position                        

 " When an opportunity arises, don't be afraid to seize it", Please submit your resume along with a brief cover letter highlighting your interest in the role and relevant skills. We look forward to reviewing your application! Only selected candidates will be contacted.