New Roots Herbal | Customer Service and Inside Sales Representative | Natural Health Products

Customer Service and Inside Sales Representative

Customer Service and Inside Sales Representative


New Roots Herbal is one leading manufacturer and distributor of high-quality natural health products in Canada. Based in Vaudreuil-Dorion, the company is growing and looking for dynamic and motivated people. Are you currently looking for a new challenge that will have a direct positive impact on the well-being of thousands of people? Join our team and help us make a difference.

Tasks & Responsibilities

ü  Take phone orders and answer customer’s inquiries

ü  Enter sales orders in SAP

ü  Promote our products to customers

ü  Process customers’ returns, damages and pricing errors

ü  Maintain excellent relationship with customers and our sales representatives

ü  Managing an internal territory over the phone

*The position does not involve telemarketing*

Skills & Competencies

ü  Excellent oral and written communication skills in English and French (90 % English)

ü  Computer proficiency with MS Office

ü  Excellent interpersonal and communication skills

ü  Be organized, detail oriented and good team-player

ü  Experience in sales (an asset)

ü  Experience with natural health products (an asset)

ü  Experience with SAP (an asset)

Education & Experience

ü  High school diploma

ü  Minimum of one (1) year of experience in a similar role

Work Schedule

Monday to Friday - 40 hours / week
Rotation 9:00 a.m. to 5:00 p.m. / 8:00 a.m. to 4:00 p.m. / 7:00 a.m. to 3:00 p.m.
Full-time permanent position

We Offer

*We offer competitive salary + bonus

Submit your résumé to Marie-Ève Descôteaux

By mail: Human Resources
3405, F.-X.-Tessier
Vaudreuil-Dorion (QC) J7V 5V5
By fax: 450-424-0130
By email:

Only candidates selected for an interview will be contacted.