Sales Coordinator

About Us

New Roots Herbal is a leader in the manufacturing and distribution of high-quality natural health products in Canada. Based in Vaudreuil-Dorion, the company is experiencing significant growth and is looking for dynamic and motivated individuals. Are you currently seeking a new challenge where your work will have a direct positive impact on the well-being of thousands of people? Join our team and help us make a difference.

Main Tasks and Key Responsibilities

• Provide support to the sales representatives and the sales director.
• Assist customer service with handling calls, processing orders, returns, credits, etc.
• Validate and process COOP credits.
• Enter pricing lists, promotions, discounts, and other programming data into SAP and clients/retailer platforms.
• Manage private label clients (orders, invoices, payment, follow-up, deliveries, etc.).
• Oversee Minimum Advertised Price compliance and follow up with clients.
• Manage product listings, registrations, and promotional activity tracking.
• Offer first-line support for CRM.
• Perform sales analysis, generate reports, inventory sheets, and other for the sales team.
• Cover an internal sales territory.
• Perform any other related tasks.

Required Competences and Skills

• Experience in the consumer goods industry is an asset.
• Organized, detail-oriented, with strong teamwork skills.
• Autonomous, versatile, and able to work under pressure.
• Proficient in Microsoft Office (advanced Excel skills required).
• Experience with CRM systems and/or SAP is an asset.
• Excellent interpersonal and communication skills.
• Bilingual (French/English), both spoken and written (English is required as we serve clients across Canada).
• Adaptable, able to manage multiple tasks simultaneously, and skilled at prioritizing.

Education

Have one (1) to three (3) years of experience in a similar role.

Schedule

Monday to Friday, from 9:00 a.m. to 5:00 p.m.
Full-time, permanent job
On site (3405, F.-X.-Tessier Street, Vaudreuil-Dorion (QC) J7V 5V5)